M. R. Jones, LLC ® 715 Collins Avenue, Lansdale, PA 19446
Phone: 215-699-8828 Fax: 215-699-1838 Email: Service.MRJonesDoor@gmail.com
Since our inception, M. R. Jones has represented both manufacturers and national service providers, along with working hand-in-hand with individual facility managers and supervisory managers. We have a thorough understanding that, as a Facility/Property Manager, it's imperative that your facilities operate smoothly and that, when service is required, it is provided expediently and efficiently.
Whether you are responsible for a single faciliy or a national account, your success depends on the vendor representing you (both in the field and administratively). As such, we strive to make your job easy and make you shine:
Your customers and/or tenants rely on you ... you can rely on us. Our relationship represents the best example of cooperation and consideration needed to successfully satisfy your customer/tenant needs.
M. R. Jones is at your service 24/7/365 ... YOU dictate the level of the urgency and we respond accordingly.
With a description of the problem at hand, we will make every effort to have the required materials on the truck for a quick resolution or temporary repair.
When your tenant or customer has a problem ... turn it over to us and relax, knowing it will be quickly resolved.
Service required within 2 hours
Service required within 4 hours
Service required before store/facility closing
Service required ASAP but no later than store/facility closing the next day
When a more flexible response, or specific time frame must be met
Emergency Service 1
Emergency Service 2
Same Day Service
Next Day Service
A live person will answer the phone ... you will rarely get our Voice Mail.
Prompt service response with strict adherance to ETA requests and IVR requirements.
Strict adherance to NTE compliance - no surprises
Prompt Job Reporting and Quoting (if applicable)
On-going status reports from dispatch to completion.
All techs are experienced and professional.
All techs have clear background checks and wear identification badges.